Instructions for the Customer Service Module Install Utility and testing your internet connection.

• Click here to download Customer Service Module Install Utility then click on 'Save'

• Use the button to create a new folder called 'Great Lakes' on your desktop for convenient access.

• When downloading completes choose 'Open Folder' and double click on CustInstall (CustInstall.exe)

• Follow the instructions on the Customer Service Install Utility screens, and continue with the tips below.

• After clicking the 'Install Customer Service' button you will be prompted 'Please Enter Your Company Code'
  The company code for all customers is 'xxxxxx' click 'OK' to continue and install Customer Service.

• When the install completes open the folder you choose above and double click on Cust (or WebCust)

• Enter your customer service username and your password to login.

If you need assistance at any time, or if you need a password please contact us.
Online documentation is available for this software.

  Instructions for the Corporate Management Module Install Utility and testing your internet connection.

• Click here to download Corporate Management Module Install Utility then click on 'Save'

• Use the button to create a new folder called 'Great Lakes' on your desktop if needed

• When downloading completes choose 'Open Folder' and double click on CorpInstall (CorpInstall.exe)

• Follow instructions on the Corporate Management Install Utility screens, then continue with the tips below.

• After clicking the 'Install Corporate Manager' button you will be prompted 'Please Enter Your Company Code'
  The company code for all customers is 'xxxxxx' click 'OK' to continue and install Customer Service.

• When the install completes open the folder you choose above and double click on Cust (or WebCust)

• Enter your corporate manager username and your password to login.

If you need assistance at any time, or if you need a password please contact us.
Online documentation is available for this software.